Habit 5: Seek First to Understand, Then to Be Understood, which teaches us the importance of listening to others before we share our thoughts. Listening is not just about hearing words—it’s about understanding feelings with our ears, eyes, and hearts. We’ll learn the five listening levels through a story about Billy, a boy who feels sad, and see how his friends respond to him. By the end, we’ll discover who truly listens and why it’s important to show empathy when we listen.